Who you are dealing with
taghazout.io is an independent surf-travel service based in the Taghazout area of Morocco, operated by Taghazout In & Out ([email protected]). We publish guides and live forecasts, and we organise surf stays, lessons, day trips, transfers and wellness sessions delivered together with vetted local hosts and activity partners in and around Taghazout.
Our concierge role
taghazout.io works as a conciergerie. We do not run the accommodation, surf camps or activities ourselves: we hand-pick them, arrange them and coordinate them for you with local hosts and partners. What we guarantee you is a hassle-free trip, arranged with places and people we have already tested ourselves, so there are no surprises for you.
When these terms apply
Using the website, sending a request or paying a deposit means you accept these terms. You must be at least 18 to make a booking, and when you book for a group you confirm you share their details with their agreement.
Booking requests and reviewed quotes
Submitting a request through the site does not by itself create a confirmed booking. Every request is checked by a person against real availability and answered with a reviewed quote or written confirmation — that reply, not the website form, is what creates the booking.
Prices, currencies and availability
Same price all year, except the holiday season: every night from 25 December to 15 January costs up to 10% more. Quotes are prepared and settled in euros; other currencies shown on the site are a courtesy conversion at the rate valid on the deposit date. Availability and final pricing can still move until your reviewed quote is confirmed. Where a deposit is requested, the stay or service is secured only once the requested amount arrives within the stated timeframe.
Deposits and balance — how paying works
Your request is subject to review. We check availability and confirm your reservation before enabling deposit payment. Nothing is charged when you send this request. The exact deposit is shown in your confirmed quote. Once paid, it is non-refundable; the balance is paid on arrival or on the activity date. Pay only through our payment page. We never see or store card details or ask for payment over WhatsApp, phone or email. PayPal payments carry a 5% surcharge; other methods carry no additional charge and are available on request.
Changes, cancellations and no-shows
Date changes are free of charge up to 15 days before arrival, subject to availability; closer to arrival a change can cost up to half the deposit. If dates, room setup, arrival timing or transfer details change, the revised stay may need a new quote or availability check. The deposit is not refunded on cancellation: it reserves your dates and services. Unused nights, lessons or activities are not refunded, and a no-show forfeits the deposit. Bookings need a minimum age of 18; surf lessons are open from 12 with an adult, every surfer must be able to swim, and health conditions or pregnancy must be told to us before the first session. Once check-in is done, payment is non-refundable.
Surf, activities and safety
Surf sessions, yoga, day trips, transfers and outdoor activities can change with weather, swell, safety, road conditions, instructor availability or operational realities; equivalent alternatives may be proposed when necessary. Surfing and ocean sports carry inherent risk: follow instructor and lifeguard guidance, answer honestly about swimming level and health when asked, and arrange travel insurance that covers surf and activity sports — it is not included in our prices.
Our responsibility
Stays and activities are delivered by independent local partners; we choose them carefully and stay your point of contact, but each partner remains responsible for its own service. We keep the site’s information, forecasts and prices as accurate as we can without guaranteeing they are error-free. Nothing in these terms limits liability that cannot lawfully be limited.
Guest conduct and responsibility
Guests remain responsible for providing accurate traveller details, passport or flight timing where needed, and for behaving respectfully toward hosts, drivers, instructors, other guests and local partners.
Site content, forecasts and links
Text, photos and data on taghazout.io belong to us or our licensors; personal, non-commercial use is welcome, scraping or republishing without permission is not. The live forecast is decision support, not a safety service — always judge real conditions on the beach. Some links (flight deals, car hire, eSIM, travel insurance, flight-delay claims) go to partner sites such as Aviasales, which may pay us a commission at no cost to you; their sites run under their own terms.
Embedding the forecast widget
The forecast widget at taghazout.io/widget/ is a deliberate exception to the line above. You may embed it on any website, commercial or not, without asking us, without an account and without a key. That permission is conditional: keep the attribution the snippet ships with — the link to the spot forecast page, the taghazout.io link, and the Open-Meteo credit the CC BY 4.0 licence on the model data requires. Remove them and the permission lapses. The widget shows a cached model forecast, so it is decision support and not a safety service, and we may change or retire the widget endpoints at any time.
Privacy
How we handle personal data — from booking forms to cookies — is described in the privacy policy, which applies alongside these terms.
Governing law, changes and contact
This website and the related services are governed by Moroccan law; any dispute or litigation falls under the jurisdiction of the Tribunal d’Inezgane. We may update these terms — the date at the top tells you when — and the version in force when you book applies to that booking. Questions: [email protected].